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Call the Plotter Princess at 651-247-3022 for help with your HP Designjet

22:10 error on designjet 500

7/17/2017

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Ron called this morning. He has a Designjet 500 giving him a 22:10 error code. The key to finding the solution came when he said he'd just replaced an empty cartridge. 

I asked Ron if he'd tried turning it off and on and/or disconnecting the electric cord from the wall for 15 minutes. He humored me and said yes they had without sounding disdainful of the question! Really, it is important to ask this, so don't be offended...there are hundreds of problems that can be quickly and easily solved with just turning the darned thing off!!!

I told Ron to turn off the printer, take all the cartridges out. Turn the printer back on and make the printer ask for ink. It asked, he reinstalled the ink cartridges. That solved the problem. The printer came quickly to READY. 

​HOORAY!!!
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    # 40 Refilled Ink
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    5188-6700, C3190-60095,       C4705-60082, C1633-40082 C2990A, C2991A 5063-1257 C2951A, 5063-1256,       C2913A, 17302A, 31391A C4713-60181, C4713-60182,      C3180-60012, A6144-63008,    C4699-60082, 51644CA,       51644CE, 51644CL,       51640A, 51644C, 51644M,       51644Y, 51640AA,     51640AE. 51640AL,     51644MA,51644ME,     51644ML,51644YA,51644YE 51644YL, C4713-40038,     C4699-40003,C4699-40004,   C4699-00015,C3190-60082,     C4699-40005,C3192-60001,     C4699-60078,C3174-40011,     C3876A, C3886A,51642A,     C4696-60006,C3190-40029,     C4704-60095,C3190-40041,     C3190-40052,J3258-61041,     J2591-69001, J2594-69001,     J3258B, J2591A, J4102B,     J2590A, J4101B, J3264A,       J3265G, C3190-40045,       C3178-00030, C4705-00017,     C4696-60007, C6074-60460,     6040-0858, C3146-67901,       C4699-60074, C4699-69039,     J3265-69001, J2382-69003,     J4102-69022, J2592-69001,     J2590-69001, C4699-60064,     C3190-60145, C4699-00008,     C4699-60020, C4699-60011,     C4699-60015,C4699-60014,     C4699-60017,C4699-60018,     C4699-60012,C4699-60019,     C4699-60016,C4699-60013,     C4699-60081,5188-5676,       0957-2340,0950-2623,       C4699-60003, C3190-60132,     5183-5268,5184-2833,     C3190-60096, C4699-60042,     C3174-60013,C3190-60140,     C3190-60142,C4713-60123,     C6072-60286,C3174-60005,     C4699-60002,C3190-80010,     C1633-80005,C3192A,       C4713-60098

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