the Plotter Princess

Welcome!
I'm on a mission to make sure OLDER HP Designjets don't go to waste! These printers are stronger and last longer than HP wanted...

If you can get your old Designjet running again,
you won't spend thousands on a new one!
​
They should have thought of that!
call the plotter princess for help!
651-247-3022




if your printer suddenly stopped working with your windows 10 computer
it may be because of this:
Out-of-band update to address unexpected results when printing from some apps or to some printers Microsoft identified an issue that affects Windows 10 devices which applied the March 2021 security update ( released March 9, 2021) and the out-of-band updates released March 15, 2021, 

a resolution has been expedited.
Affected devices might receive unexpected
results when printing from some apps or to some printers.

​               Issues might include
***missing or solid color graphics,
***misalignment/formatting issues
*** printing of blank pages/labels.

An out-of-band optional update is now available
Microsoft only recommends downloading the update
if you're experiencing the issue.
It doesn't appear to be worth grabbing if
you don't run into any printer problems.

you can use the following links if you have this version:
***Version 20H2 (KB5001649)
***version 2004 (KB5001649)
***version 1909  (KB5001648)
***version 1809  (KB5001638)
​***version 1803 (KB5001634)
***version 1607  (KB5001633)
​***version 1507 (KB5001631)

Greg says : "The most fun you can have with tech support... She has saved my skin on two occasions now. Imagine Rosanne Barr talking you through your plotter fix. (I told her that was who she reminded me of on the phone) Not sure if we laughed til we cried or cried til we laughed. Hang in there and keep doing your thang, Princess!"​

Call the plotter princess at 651-247-3022 for help.

It will cost $50, but all the stress is on me.
You don't pay unless I get your printing again!
You'll be printing again in a few minutes!
​

4 steps to turn off microsoft automatic updates (below)

Picture
Open the Windows 10 Home settings app and select Network & Internet.
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​In the list of Wi-Fi networks, scroll down to the end of the window.(Above)
Then
​Select Advanced options (Below)
Enable Set as metered connection option and you are done. (Below)
If you do that for one WIFI network you’re currently connected to, Windows will remember this setting also for other Wi-Fi networks too.
Once you have done this, automatic updates are switched off completely. To get them manually you have to click a Download button. Like that you can install only those updates you want and when you want them.
What is a metered connection?A metered connection is basically an internet connection where you get billed for the amount of data you download. Windows 10 automatically defines certain types of connections like cellular data connections as metered.

​I can make Windows 10 ​Work with your old HP Designjet! 
Don't lose another day trying to do it yourself!
​cOST: $50
(Payment is not required until you are able to print again!) 
​~~~~~~~
Call me at 651-247-3022 for help!
(I can also help if your drivers disappeared ​after a windows update!)
​~~~~~~~




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<<<<<-------#40 hp bLACK cARTRIDGE
So you've made the leap and gotten "up to date" by using Windows 8 or 10! Good for you! But wait, your older HP Designjet wide format printer plotter no longer prints. How will you use your older plotter with this new system? What driver should you use? Your Designjet model is not even listed on the ADD PRINTER WIZARD.  

WHAT'S THE DEAL HERE?
Windows 8 and 10  have a built-in requirement that any drivers must be "signed" drivers. That's a newer technology that keeps some viruses from getting into your computer. It is a good technology. When you download old unsigned drivers into Win 8 or 10 it looks like the driver has loaded, but it doesn't work. You may even think your older plotter has stopped working! It hasn't. I've helped people throughout the nation with this problem!
Call me, Susan - The Plotter Princess 
651-247-3022

THE SOLUTION: I can help!

​​I'll download  drivers. install your printer and get your plotter printing again.
I use remote viewing software to see your computer screen
and work with you via phone until your plotter is printing again!
If I can't get your plotter to print again I won't charge you!* 
The Fee: $50
--  payable through Paypal  --
that means you can use a credit card and I'll never see your card info....
which is what you want -- this IS the INTERNET after all! 

Call The Plotter Princess at 651-247-3022.

*​We will consider your plotter as "printing again" if the test print is successful.  
​If I also help with your software problems there may be an extra fee.
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