Here's what Greg says about calling the Plotter Princess for help with his Designjet:
"The most fun you can have with tech support... She has saved my skin on two occasions now. Imagine Rosanne Barr talking you through your plotter fix. (I told her that was who she reminded me of on the phone) Not sure if we laughed til we cried or cried til we laughed. Hang in there and keep doing your thang, Princess!"​


6/30/2020
ALERT!
if your printer suddenly stopped working 
it is a bad microsoft update

 Install the NEW update that will fix the problem 
If your Win 10 is ver. 1909 or 1903 install the kb4567512 update
If your Win 10 version is 1809 install kb4567613
If your win 10 version is 1803 install kb4567514

Go here to search and download your update

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Call the plotter princess at 651-247-3022 for help with a designjet

4 steps to turn off microsoft automatic updates (below)

Picture
Open the Windows 10 Home settings app and select Network & Internet.
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​In the list of Wi-Fi networks, scroll down to the end of the window.(Above)
Then
​Select Advanced options (Below)
Enable Set as metered connection option and you are done. (Below)
If you do that for one WIFI network you’re currently connected to, Windows will remember this setting also for other Wi-Fi networks too.
Once you have done this, automatic updates are switched off completely. To get them manually you have to click a Download button. Like that you can install only those updates you want and when you want them.
What is a metered connection?A metered connection is basically an internet connection where you get billed for the amount of data you download. Windows 10 automatically defines certain types of connections like cellular data connections as metered.

​I can make Windows 10 ​Work with your old HP Designjet! 
Don't lose another day trying to do it yourself!
​cOST: $50
(Payment is not required until you are able to print again!) 
​~~~~~~~
Call me at 651-247-3022 for help!
(I can also help if your drivers disappeared ​after a windows update!)
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​#45 hp bLACK CARTRIDGE ----->>>>>




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<<<<<-------#40 hp bLACK cARTRIDGE
So you've made the leap and gotten "up to date" by using Windows 8 or 10! Good for you! But wait, your older HP Designjet wide format printer plotter no longer prints. How will you use your older plotter with this new system? What driver should you use? Your Designjet model is not even listed on the ADD PRINTER WIZARD.  

WHAT'S THE DEAL HERE?
Windows 8 and 10  have a built-in requirement that any drivers must be "signed" drivers. That's a newer technology that keeps some viruses from getting into your computer. It is a good technology. When you download old unsigned drivers into Win 8 or 10 it looks like the driver has loaded, but it doesn't work. You may even think your older plotter has stopped working! It hasn't. I've helped people throughout the nation with this problem!
Call me, Susan - The Plotter Princess 
651-247-3022

THE SOLUTION: I can help!

​​I'll download  drivers. install your printer and get your plotter printing again.
I use remote viewing software to see your computer screen
and work with you via phone until your plotter is printing again!
If I can't get your plotter to print again I won't charge you!* 
The Fee: $50
--  payable through Paypal  --
that means you can use a credit card and I'll never see your card info....
which is what you want -- this IS the INTERNET after all! 

Call The Plotter Princess at 651-247-3022.

*​We will consider your plotter as "printing again" if the test print is successful.  
​If I also help with your software problems there may be an extra fee.
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