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Call the Plotter Princess at 651-247-3022 for help with your HP Designjet

Pointers from the Plotter Princess

4/7/2014

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Picture
·       Loading the Driver: Turn off Firewall and Anti-Spyware/Anti-Virus programs 

·       Cables: Buy a Bidirectional USB to Parallel Cable

·       Ports: Choose the USB001 – NOT the LPT1 Port!

·       ERRORS: Power on while holding Enter & UP or Enter & Cancel

·       To Resuscitate Cartridges: hot water, wet towels, & shake

·       Load Paper: Just like toilet paper -- Up and over and pull out arm’s length before inserting. Don't worry about the extra paper as your plotter will cut it off after the successful paper loading.

·       Print to Scale: Use HP’s Zoom Smart -- And look at original document's properties to see what the original size is.

·       Garages: Cartridge on Left and Cutter on Right - Don't start your plotter unless both are in place. Don't manually move the carriage unless the plotter is OFF.  However, you CAN manually move the cutter anytime.

·       Demo Prints: Via Menu or Setup & Cancel - A good way to tell if your problem is computer or plotter...run the demo print and if it prints ok the problem is caused by your computer or cable.

·       Avoid Errors: Turn OFF Pen Checking on Plotter Setup -- this is especially true of the 600, 650 and 750 Designjets.

·       Electrical: Leave plotter on BUT use a surge protector! Your plotter hibernates and doesn't use power unless it is actually processing and printing.

·       Speed: A 64 bit computer makes the printing faster -- Twice as fast as an older 32 bit processor.

·       Things The Plotter Princess can't be responsible for:

o   Reading the manual for you

o   Googling your problem – You can do it, too…

o   Setting up your network

o   Setting up your computer and software

o   Figuring out how to print to scale

o   The plotter bouncing in the back of your truck

o   Your staff not being able to figure it out


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    # 40 Refilled Ink
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Photo used under Creative Commons from Frank Boston