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Call the Plotter Princess at 651-247-3022 for help with your HP Designjet

Designjet 450 430 Load+Align+Media error

11/5/2017

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 I was working on getting a 450c Designjet refurbished today. New belt, cleaned up inside and out, fresh spittoon and oiled the rail. Thinking all was ok, I put the covers back on and got ready to print. BOOGERS! The LOAD + ALIGN + MEDIA lights were on and I wasn't sure what it was that was causing this.

​Looking in the service manual I found a number of things it could be. I decided to try the easiest thing and wiped down the encoder strip with a soft damp paper towel. Don't Use Alcohol If You Try This - just warm water! Wiped it all the way across from far left to far right. As I was wiping I noticed a couple of ink smudges on the encoder strip. They came right up on the paper towel.

Then with the plotter turned off I moved the carriage to the middle of the machine and restarted it. This lets the carriage "refind" itself with the clean encoder strip which is the GPS of the plotter. It tells the carriage where to be from left to right. IT WORKED!

​Below you can see the suggestions from the service manual.
Picture
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    # 40 Refilled Ink
    # 40 Refilled Ink
    5188-6700, C3190-60095,       C4705-60082, C1633-40082 C2990A, C2991A 5063-1257 C2951A, 5063-1256,       C2913A, 17302A, 31391A C4713-60181, C4713-60182,      C3180-60012, A6144-63008,    C4699-60082, 51644CA,       51644CE, 51644CL,       51640A, 51644C, 51644M,       51644Y, 51640AA,     51640AE. 51640AL,     51644MA,51644ME,     51644ML,51644YA,51644YE 51644YL, C4713-40038,     C4699-40003,C4699-40004,   C4699-00015,C3190-60082,     C4699-40005,C3192-60001,     C4699-60078,C3174-40011,     C3876A, C3886A,51642A,     C4696-60006,C3190-40029,     C4704-60095,C3190-40041,     C3190-40052,J3258-61041,     J2591-69001, J2594-69001,     J3258B, J2591A, J4102B,     J2590A, J4101B, J3264A,       J3265G, C3190-40045,       C3178-00030, C4705-00017,     C4696-60007, C6074-60460,     6040-0858, C3146-67901,       C4699-60074, C4699-69039,     J3265-69001, J2382-69003,     J4102-69022, J2592-69001,     J2590-69001, C4699-60064,     C3190-60145, C4699-00008,     C4699-60020, C4699-60011,     C4699-60015,C4699-60014,     C4699-60017,C4699-60018,     C4699-60012,C4699-60019,     C4699-60016,C4699-60013,     C4699-60081,5188-5676,       0957-2340,0950-2623,       C4699-60003, C3190-60132,     5183-5268,5184-2833,     C3190-60096, C4699-60042,     C3174-60013,C3190-60140,     C3190-60142,C4713-60123,     C6072-60286,C3174-60005,     C4699-60002,C3190-80010,     C1633-80005,C3192A,       C4713-60098

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Photo used under Creative Commons from Frank Boston